Shipping policy

🚚 Pinkalulu Shipping Policy

At Pinkalulu, we are committed to delivering your beauty and wellness essentials as smoothly and promptly as possible. As we continue to grow and refine our delivery process, we appreciate your understanding and support.

 

📍 Delivery Coverage

We currently deliver within Singapore only.

 

⏱ Estimated Delivery Time

Orders are typically delivered within 1 to 5 business days.

Delivery times may vary based on stock availability and order volume, but we’ll always do our best to get your order to you as soon as possible.

 

📦 Order Tracking

Once your order is dispatched, you will receive a tracking link via email.

 

🚛 Delivery Fees

Free delivery is available for orders with a minimum spend of $80.

A standard shipping fee will apply to orders below this threshold, as shown at checkout.

 

📭 Missed Deliveries

If the recipient is unavailable during the delivery attempt, additional delivery arrangements may incur an extra fee. Our delivery partner may contact you if needed.

 

📝 Accuracy of Shipping Details

Please double check your delivery address and contact information before confirming your order. All orders are final. Pinkalulu is not responsible for delays or failed deliveries due to incorrect or incomplete shipping details provided by the customer.

 

💌 Need Help?

If you have any questions about your delivery, feel free to contact us at:

📧 tuktuk@pinkalulu.com